ASR Tech is proud to announce the opening of our newest location in Dallas, Texas, expanding our ability to deliver dependable IT solutions that keep businesses running efficiently. Officially launched in early September, this facility strengthens our role as a true one-stop partner by offering local access to expert computer repair services, printer service and repair, and rapid support for enterprise equipment across the region. Together, these capabilities deliver practical IT solutions that keep work moving.

The Dallas operation is led by Dave Eckley, Director of Service. Dave is a trusted industry professional with more than 20 years of experience supporting AIDC and medical technology. Known for his hands-on approach and commitment to solving customer challenges directly on-site, he will oversee the growth of the Dallas team and ensure every client receives high-quality IT solutions tailored to their operations.

This strategic expansion reinforces ASR Tech’s mission: to provide reliable services backed by responsive communication, technical expertise, and long-term reliability. With our growing Dallas facility, customers gain faster access to professional computer repair services and support that keeps critical IT equipment in service, not sitting in a warehouse.

Why Dallas? A Strategic Hub for Smarter IT Support

Dallas wasn’t chosen at random. It’s a region where many of our customers already operate, and now they’ll get faster help without any shipping delays. The location simply makes sense:

• A strong customer base already relying on our IT solutions
• Local leadership and relationships that make service more responsive
• A central airport hub that lets our technicians travel quickly across the country

With this new location, support doesn’t have to wait. Our team can repair equipment locally, visit facilities when needed, and reduce downtime for everything from mobile computers to printers. When a device breaks, customers don’t need to ship it states away; it’s handled right here.

What This Facility Brings to Local Operations

The Dallas location functions as a full-service center, built to keep essential devices in working condition without cross-country delays. Instead of sending equipment to California or waiting on a logistics chain, businesses in North Texas now have repairs, diagnostics, and device prep happening right in their own region. The goal isn’t just faster fixes: it’s fewer interruptions to your daily operations. Local IT solutions mean teams don’t have to improvise or work around broken tools.

Hands-Off Pickup and Drop-Off

If a device breaks, your team doesn’t have to stop what they’re doing to package, ship, and track it. The Dallas team handles the pickup, completes the work locally, and brings the equipment back when it’s ready. The repair process becomes less of a task your employees need to manage and more of a behind-the-scenes service that simply gets done.

There’s no learning curve, no logistics planning, and no guessing where your equipment is in the process. The same technicians moving your devices are the ones repairing them, so communication stays clear and direct.

A Team That Grows With Demand

We have launched this facility with Dave and two dedicated technicians, with plans to expand as customer needs grow. Dallas is being built the same way our partnerships are: steadily, intentionally, and based on what local businesses actually need.

More technicians will be added as workload increases, so service stays personal and responsive. Growth isn’t about size; it’s about making sure there are enough expert hands to support the equipment that keeps your business moving.

Pickup & Delivery That Gives You Time Back

In most businesses, broken devices don’t simply stop the work. They slow it down in messy ways. Someone has to find a box, get approval to ship it, figure out where it’s going, and remember to follow up. None of that is anyone’s real job, but it still lands on someone’s desk. Add a few devices, and suddenly you have a logistics task force you never meant to create.

Our Dallas facility changes that dynamic. With local pickup and delivery, repairs don’t compete with your daily priorities. They move out of your workflow entirely. Your team focuses on the work they were hired to do, and the equipment gets handled by people who specialize in fixing it.

Where This Makes the Biggest Difference

This shift matters in places that rely heavily on tech to keep operations moving: warehouses, healthcare facilities, distribution centers, and field service teams. In Dallas, Collin, Tarrant, and Rockwall counties, that kind of speed isn’t a luxury: it’s the reason orders go out on time, patients receive the right medication, or shipments are tracked correctly. When devices go down, it isn’t always a dramatic outage. Sometimes it’s a malfunction that should be handled with simple computer repair services, but ends up slowing work instead.

A handheld scanner that won’t read a label can stall an entire line. A mobile printer that jams forces workers to relabel boxes by hand. With local printer service and repair, that equipment doesn’t wait for shipping before it’s usable again. A tablet used for patient intake that freezes mid-form might mean reentering data multiple times or putting someone at the back of the line again. These are small failures that create big slowdowns. Local service keeps those tools from being pulled out of circulation for days, so teams don’t have to work around broken equipment or improvise fixes that slow everyone down.

Looking Ahead

The Dallas facility wasn’t built to chase expansion. It was built to meet existing demand. Companies in North Texas were already sending equipment our way, and the volume made it clear that service needed to happen closer to where that work was coming from. Opening a local center simply matched how customers were already operating.

Dallas also gives ASR Tech a clearer path forward. With one full service operation in Irvine, California and another in Carrollton, Texas, we can reach coast-to-coast customers more efficiently. Techs can fly out from either location, repairs can be routed closer to where devices actually live, and future expansion doesn’t have to rely on a single hub to handle everything. Whether that next step happens on the East Coast, in the Northeast, or somewhere unexpected, Dallas makes the conversation possible.

For customers, this means more places where repairs happen faster, people pick up the phone, and equipment stays in service longer. As ASR Tech grows, the goal stays the same: support that keeps business running so you don’t have to think about it.