About ASR Tech | On-site
Repair & IT Solutions
Your One-Stop Solution Provider
Our mission is simple: deliver comprehensive IT solutions that empower our customers to operate with confidence and efficiency. We are committed to being a true one-stop service partner by providing dependable expertise, seamless communication, and continuous growth in both products and support.
How We Built a Strong Foundation for ASR Tech
Blair McKay, President and CEO of ASR Tech, has spent decades leading service organizations in the technology industry, from pioneering barcode scanning with MSI and Telxon to scaling iTEK Service from under $2 million to $33 million. Along the way, he also ran IT departments on the customer side, giving him a rare perspective on both how technology is built and how it’s used. That experience shaped ASR Tech’s foundation: to keep IT equipment running longer, rethink traditional service models, and always put the customer’s needs ahead of the manufacturer’s sales cycle.
When Blair launched ASR Tech in 2021, he brought with him a loyal team he’d worked with across multiple companies: people he trusted to deliver quality and consistency. Together, they built a company that stands apart by combining deep technical expertise with hands-on service, including unique offerings like pick-up and delivery and reusable shipping systems that make on-site repairs faster and easier for their customers. Under Blair’s leadership, ASR Tech has grown rapidly, earning long-term partnerships with clients who value reliability, creative problem-solving, and a partner who truly understands all aspects of the industry.
30 years
Experience
Repair
Specialists
Exceptional
Service
Our Team of IT Solutions Experts
Behind every repair ticket and every answered call is a team that knows tech inside and out. Meet the people who keep things moving.
Thu
Pham
Thu is an accomplished engineer with extensive experience diagnosing complex issues and implementing solutions, ensuring long-term reliability and efficiency. Thu is recognized for technical expertise and a commitment to customer success.
Ian
McKay
Ian is a highly skilled sales executive and strong customer advocate, recognized for his ability to deliver results while fostering trust and loyalty. He excels at creating cost-effective solutions and streamlining communication between us and our clients.
Tim
Zielinski
Tim is an experienced operations manager who consistently drives peak performance from his team. He is respected by customers and colleagues for his leadership and dedication to service excellence, ensuring every project meets the highest standards.
Manuel
Rebelo
With more than 20 years of expertise in customer service and purchasing, Manuel has served as a direct point of contact for major accounts. He is well-regarded by clients for his professionalism, responsiveness, and commitment to building lasting relationships.
Armando
Rodriguez
Armando leads shipping and receiving operations, ensuring every deadline is met with precision. He is recognized for his organizational expertise, attention to detail, and commitment to accuracy, keeping projects on track and equipment moving between clients and our team.
Phi
Vong
Phi plays a critical role in ASR Tech’s shipping and receiving team, supporting daily operations with reliability and efficiency. Known for his problem-solving skills and dedication, he ensures records are accurate and customers receive their equipment on time.
Michelle
Truong
Michelle has over 20 years of experience working with mobile computers and fixed IT devices. She is highly skilled in troubleshooting and repair across a wide range of equipment, and holds an engineering degree from SCIT.
Ashley
Hibler
Ashley has been with the company since the very beginning, ensuring every aspect of accounting runs seamlessly. She manages cash flow, AR, and AP with timeliness and precision, keeping the business financially sound and operations on track.
Dave
Eckley
With more than 20 years in AIDC and medical IT, Dave is dedicated to supporting customers and solving challenges on-site. He is recognized for his deep industry expertise, responsive service, and commitment to building lasting client relationships.
Core Values That Drive Us
Quality
Service
We hold ourselves to the highest standards, ensuring every interaction and solution reflects excellence.
Customer Commitment
We put our customers first, acting as trusted partners and advocates for their success.
Effective Communication
We value clarity, transparency, and responsiveness in every engagement.
Innovations & Improvement
We continuously enhance our services and solutions to meet evolving customer needs.
Integrity & Respect
We build lasting relationships by operating with honesty, accountability, and respect for all.
The History of ASR Tech
ASR Tech was founded in May of 2021 with a mission to deliver dependable, customer-focused IT solutions. That same year, the team established its first headquarters in Santa Ana, CA, laying the foundation for long-term growth. In 2022, the company relocated to its current office in Irvine, CA, expanding operational capabilities and strengthening its presence in Southern California. By 2025, we have grown beyond state lines, launching operations in Dallas, TX, to better serve national clients and support a rapidly expanding customer base.
Our Service Areas
IT Equipment Pickup &
Drop-off in Southern California
From the heart of Los Angeles to the edges of Riverside County, ASR Tech makes IT support seamless with pickup and drop-off services. Serving Los Angeles, Orange, San Bernardino, San Diego, and Riverside counties, we bring reliable IT solutions closer to the businesses that need them most. Our team ensures fast turnaround and minimal disruption. Keeping your operations moving is always our priority.
IT Equipment Pickup &
Drop-off in Dallas and Fort Worth
Across Dallas and the surrounding communities, ASR Tech keeps local IT support accessible with scheduled pickup and drop-off services. Covering Dallas, Tarrant, Rockwall, and Collin counties, we bring on-site solutions closer to the teams that depend on them most. With quick turnaround services, we keep your technology and your business moving forward with minimal downtime.
Rapid On-site Hardware Repair Across the United States & Canada
From coast to coast across the US and into Puerto Rico and Canada, ASR Tech delivers fast, reliable on-site IT hardware repair. With hundreds of certified technicians strategically positioned, we provide rapid response times that minimize downtime and keep your business running smoothly. Whether it’s troubleshooting, repair, or maintenance, our team ensures your equipment is restored efficiently.
Why choose ASR Tech?
Get in Touch for Expert IT Solutions
Let’s start the conversation. Whether you’ve got a fleet of scanners down or just need a partner you can actually reach when things break, we’re here to listen, solve, and keep your business moving.